Yes: Business and up
Signed SLA statements
Each period's attainment, signed and checkable by anyone without an account.
CompareStatuspage
Observer vs Statuspage
Statuspage, owned by Atlassian, is the incumbent status page, updated by hand or by the tools you connect. Observer reads the metric that defines healthy and publishes the verdict for you.Checked against Statuspage's own public pages.
Observer ahead on
9of 9
- Signed SLA statementsNo:
- Per-customer statusPartly:
- AI updates from evidenceNo:
- Incident evidence exportNo:
- What drives statusNo:
- Built-in monitoringNo:
- Signal source & data localityNo:
- Pricing modelPartly:
- Open source & engineer surfaceNo:
Statuspage's answers from its own public pages, checked .
Verdict
The short answer.
Statuspage is built for
Posting incidents by hand. An operator writes each update and sets each component, or wires a third-party monitor to flip it by email.
Observer instead
Reads the metric that defines healthy and publishes the verdict without a manual step. Recovery flips it back the same way.
Pick
Choose Statuspage if you want the established brand and are happy updating components by hand. Choose Observer if you want the page to follow your metrics without a manual step.
At a glance
The record first, then the mechanics.
What your customers can check comes first. How the page runs follows.
The record
Signed SLA statements
- Observer
- Yes: Pro plan
- Statuspage
- No: not listed
Per-customer status
- Observer
- Yes: from Pro
- Statuspage
- Partly: separate pricing
AI updates from evidence
- Observer
- Yes: drafts, you publish
- Statuspage
- No: not listed
Incident evidence export
- Observer
- Yes: signed JSON + PDF
- Statuspage
- No: not listed
The mechanics
What drives status
- Observer
- Yes: metric + threshold
- Statuspage
- No: manual
Built-in monitoring
- Observer
- Yes: telemetry + probes
- Statuspage
- No: none
Signal source & data locality
- Observer
- Yes: inside your network
- Statuspage
- No: no first-party signal
Pricing model
- Observer
- Yes: flat per tier
- Statuspage
- Partly: tiered by subscribers
Open source & engineer surface
- Observer
- Yes: agent, Apache 2.0
- Statuspage
- No: closed source
Yes: does itPartly: partlyNo: does notMethod: each answer is graded against a status page with a record customers can check, using the vendor's own public pages. Checked .
Side by side
Line by line.
The same 9 dimensions on every comparison, each with the question it answers.
Dimension
Observer
Statuspage
The record
Signed SLA statements
Can a customer check the SLA figure without taking your word for it?
Yes: Pro plan
Each period's attainment, with the working shown, hashed and signed. Your customer checks it at /reliability/verify without an account.
not listed
No SLA statements or SLA reports are listed on its pricing page.
Per-customer status
Can each customer see their own status?
Yes: from Pro
One probe can publish a different verdict per customer, with its own SLO target, subscribers and access.
separate pricing
One verdict per page. Audience-specific pages exist, on their own pricing model.
AI updates from evidence
Who writes the customer update, and from what?
Yes: drafts, you publish
AI drafts the customer update from the incident's measured status changes and earlier updates. It leaves the cause to your team, and a person publishes.
not listed
AI-drafted incident updates are not listed on its pricing page.
Incident evidence export
Can one incident go in the file, with proof?
Yes: signed JSON + PDF
From Business, an incident exports with detection time, affected services, the measured impact window, the update timeline and notification receipts. It verifies on the same page as SLA statements.
not listed
An activity log is listed. An incident export is not.
The mechanics
What drives status
What flips a component from up to down?
metric + threshold
Reads the metric your engineers already watch, applies your threshold, and publishes the verdict.
manual
An operator sets each component by hand. Email automation and the API let a third-party monitor, such as Pingdom or New Relic, flip it instead.
Built-in monitoring
What does it check on its own?
Yes: telemetry + probes
Prometheus, OpenTelemetry, CloudWatch, Loki, Elasticsearch and SQL/NoSQL, plus HTTP, TCP, DNS, TLS, ICMP, gRPC and WebSocket probes.
No: none
Statuspage runs no checks of its own. Automation relies on the monitoring tool you connect.
Signal source & data locality
Where does the signal come from, and where does it go?
inside your network
The agent runs next to your data and sends readings and verdicts outbound. Database and source credentials stay on the host.
no first-party signal
Updates come from people, or from alerts your external tools send by email or API.
Pricing model
How does the bill grow?
flat per tier
Free, then $19, $79 or $199 a month, then Enterprise. No per-seat or per-subscriber fees.
tiered by subscribers
Free, then paid tiers to Enterprise, sized by subscribers, team members and metrics. Custom domain on paid plans only.
Open source & engineer surface
What can engineers read, script and extend?
Yes: agent, Apache 2.0
Open-source agent on every plan; public API, CLI, MCP server and AI-assistant skills from Starter.
No: closed source
REST API on every public-page plan. Hosted by Atlassian.
Beyond the page
What Observer adds after the incident.
The reporting customers, procurement and auditors ask for, built on the same measurements as the page.
Yes: Business and up
Reliability Center
Public commitments and attainment, and a private portal per customer.
Yes: Pro and up
Executive summary
Attainment, risk and MTTR across every service, for the board.
Yes: Starter and up
SLOs and error budgets
Budgets read from the same metrics, with burn alerts.
Yes: Starter and up
Customer updates from evidence
AI drafts the update from what was measured; a person publishes.
Yes: Pro and up
Status per customer
One probe, each customer judged against their own SLO.
Fair to say
When Statuspage is the better pick.
The name customers know
You want the established brand and the page layout your customers already recognise.
Manual by design
Your team wants a person to decide every public update, and is staffed to make them.
Import
Bring your Statuspage with you.
The importer reads your Statuspage account with an API key and copies the page across. You review everything before it is imported.
Components
Components and component groups, in their order on your page.
History
Past incidents and scheduled maintenance, with every update in their timelines.
Subscribers
Email subscribers come across paused and get one email asking them to confirm. Anyone who does not confirm within 30 days is removed.
Your API key
Used for the import and never stored.
Get started
Create a free account, open Pages, and choose Import from Statuspage. The preview shows what fits your plan before anything is imported.
Migration
Moving from Statuspage.
Run the agent
One container next to the systems you already monitor. It dials out; nothing in your network accepts a connection from Observer.
Map what you watch
Each component you toggle by hand becomes a metric: the query you already alert on, plus two thresholds.
Publish and route
Group metrics into services and publish the page. Send flips to Slack, PagerDuty, Teams or a webhook; recoveries always deliver.
Switch over
Keep Statuspage live until the page matches what you would have posted. Then point your status domain at Observer (custom domains are on paid plans).
Questions
Asked before switching.
Is Observer a Statuspage alternative?
Yes. Observer is a metrics-driven status page. Where Statuspage waits for an operator or a connected tool to post an update, Observer reads the metric your engineers already watch and publishes the verdict automatically.
Does Statuspage include monitoring?
No. Statuspage runs no checks of its own; you connect a third-party monitor through email automation or the API, or update components by hand. Observer reads Prometheus, OpenTelemetry, CloudWatch, logs, databases, and probes directly.
Can I move from Statuspage to Observer?
Yes. Recreate your components as metrics in Observer, point an agent at your existing telemetry, and the page updates itself. Custom domains are available on paid plans.
Sources
Where the facts come from.
Every statement about Statuspage on this page was checked against these public pages, most recently on .
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