Legal
The agreements between you and Observer, the data we hold, and how we look after it. All in plain English.
Effective date: 2026-05-24 Last updated: 2026-05-24
These are the documents that govern your relationship with Observer. We have tried to write them as plainly as we can. If something is unclear, write to [email protected].
Observer is operated by a sole trader based in England, United Kingdom, trading as "Observer". Our trading address is available on request.
The documents
| Document | What it covers | Last updated |
|---|---|---|
| Terms of Service | The agreement under which you may use the Service. Includes the limitation of liability and the Observer-specific provisions. | 2026-05-24 |
| Privacy Policy | What personal data we collect, why, where it lives, how long we keep it, and what rights you have. | 2026-05-24 |
| Subprocessors | The service providers we engage to operate the Service, where they process data, and the transfer mechanism for each. | 2026-05-24 |
| Data Processing Agreement | The Article 28 agreement under which we process personal data on behalf of customers. Pre-signed by accepting the Terms of Service. | 2026-05-24 |
| Security | What we do today to protect customer data, and what we do not yet do. | 2026-05-24 |
| Acceptable Use Policy | What you may not use the Service for. | 2026-05-24 |
| Cookie Policy | The cookies we set, what they do, and how to manage them. | 2026-05-24 |
| Our promise about your data | What happens to your data if Observer is ever wound down. | 2026-05-24 |
Reporting a security issue
Write to [email protected]. Our responsible-disclosure policy is in the Security page and at the security.txt endpoint.
General contact
For anything else, write to [email protected].