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Policies

Legal

The agreements between you and Observer, the data we hold, and how we look after it. All in plain English.

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The agreement under which you may use the Service. Includes the limitation of liability and the Observer-specific provisions.

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What personal data we collect, why, where it lives, how long we keep it, and what rights you have.

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The service providers we engage to operate the Service, where they process data, and the transfer mechanism for each.

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The Article 28 agreement under which we process personal data on behalf of customers. Pre-signed by accepting the Terms of Service.

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What we do today to protect customer data, and what we do not yet do.

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What you may not use the Service for.

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The cookies we set, what they do, and how to manage them.

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What happens to your data if Observer is ever wound down.

These are the documents that govern your relationship with Observer. We have tried to write them as plainly as we can. If something is unclear, write to [email protected].

Observer is operated by a sole trader based in England, United Kingdom, trading as "Observer". Our trading address is available on request: write to [email protected] and we will send it promptly.

Reporting a security issue

Write to [email protected]. Our responsible-disclosure policy is in the Security page and at the security.txt endpoint.

General contact

For anything else, write to [email protected].

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