Design partners
Build Observer with us.
We are working with a small number of teams whose customers hold them to SLAs. You get Observer free while you shape it; we get the feedback of people with real contracts on the line.
Who it is for
Two kinds of team.
B2B SaaS
Teams with enterprise customers on SLAs.
Your contracts carry uptime targets and credits, and your customers ask for proof: per-customer reports, statements they can check, a record they can open at any time.
Financial services
Vendors to payment firms and regulated financial customers.
Your customers have reporting deadlines of their own, and your incidents can become theirs. They need measured facts from you, quickly, and records that hold up later.
The offer
Three months free, then half price.
First 3 months
Free
Observer at no cost while you set it up and run it with your customers.
First annual year
50% off
Half price for your first year when you continue on an annual plan.
What we ask
A real page, regular feedback.
Within 2 weeks
A live status page.
Connected to your real metrics and in front of at least some of your customers, so the feedback comes from real use.
Every 2 weeks
A 30-minute check-in.
What worked, what did not, and what your customers asked for. We bring what we changed since the last one.
If it works
Your logo and a quote.
Only if Observer earned it, and only words you approve.
Either side
Can stop at any time.
If it is not working for you, or for us, either side can end it.
Apply
Tell us about your team.
Seven questions. We reply to every application.