Notes from the Observer team
Metrics-driven status pages, incident communication, and reliability.
Uptime monitoring with a status page that checks itself
HTTP, TCP, DNS, TLS, and ICMP probes run inside your network, push only verdicts outbound, and feed the same status page your customers read. Here is how they fit together.
Status pages: a complete guide for engineering teams
What a status page is, public versus internal, manual versus automated, what to include, and how to choose a tool. A practical guide for SRE and platform teams.
Status page best practices: 10 rules that keep a page honest
Ten practical rules for a status page that customers trust: group by service, decide status from metrics, communicate incidents clearly, and price predictably.
Automated vs manual status pages: which should you use?
Manual status pages depend on a human noticing. Automated pages decide from a check or a metric. Here is how the models differ and when each one fits.
Why status pages lie
A traditional status page reports what an operator typed, not what the system did. Here is where that gap comes from and what reading the metric instead changes.